Alexandria Police Administration
From the Chief’s Desk
Thank you for taking the time to visit our website. Hopefully it can be a useful resource to learn more about the services provided by the Alexandria Police Department, as well as to familiarize yourself with the men and women who serve our community.
It is the mission of the Alexandria Police Department to provide professional, high quality and effective police service in partnership with the community. We believe that our work has a vital impact on the quality of life in our community.
We value human life by making safety our top priority and providing services above and beyond the normal duties of law enforcement. We are committed to serving with integrity and excellence. The City of Alexandria deserves the highest level of service and we strive to hold officers to the highest of standards, provide them with quality training and develop programs which specifically address the needs of citizens.
We aim to achieve our mission through cooperation within our agency, with the community, and with other local agencies and organizations.
Please free to contact me at any time should you have questions, concerns or suggestions concerning the way in which we serve the community. I always look forward to meeting and building relationships with those around our community so that we can grow and improve. Thank you for helping us through your continued support.
Chief Lucas T. Cooper
Contacting the Police
DIAL “911” for Emergencies Only:
(Crimes in Progress, Injury Accidents, Medical Emergencies, Fires, Electrical lines down, Gas/Toxic Leaks or an immediate situation where someone can be hurt.)
Calling for help when you have or observe an emergency situation:
If you have an emergency, you can contact the Police Department any time day or night by simply dialing “911” from a residential, business or public pay phone within Campbell County. Communication officers or “call takers” will answer your 911 call as quickly as it is received. They will first determine the nature of the problem and inquire if you need the police, fire or medical personnel to respond. If you require the police, you will be asked to provide information to the following types of questions? It is important that you remain calm even though you may be upset or scared. Stay on the telephone line and talk to the call taker, if you can do so safely, until police arrive.
The location of the emergency. Be as exact as possible, a house address or street intersection.
A description of the emergency or event.
Names and descriptions of persons involved.
Descriptions of vehicles involved.
Any injuries to yourself or other individuals along with the type of injury if known.
Were any weapons involved, and if so, how many and what type.
Using your cell phone for an emergency:
At present, when you dial “911” within the Campbell County Area, you will reach the Campbell County Consolidated Dispatch Center. Please be aware that there may be some areas in the county that send the cell calls to the other dispatch centers. Those dispatch centers will connect you to our communications unit immediately.
Dial 859-292-3622 for non-emergencies:
(Examples: Crimes NOT IN PROGRESS, Non-injury Accidents, Scheduled Events [parades, sports], Weather Conditions, Report Requests or Delayed Reports, Dog Barking, Loud Music, Illegal Parking, Traffic Violations) If you have a situation, which is not an emergency, and you require or request the police, you can contact the Police Department any time of the day or night by simply dialing 859-292-3622 from a residential, business, public pay phone or cellular phone. The call taker will first determine the nature of the situation or problem and then inquire for further details. It is important that you remain calm during this conversation. Although you might be upset or frightened, this information is needed to assist the officers responding to help you.The call taker will forward your information to a dispatcher who will assign a police unit to your request for assistance. Remember, emergency and life-threatening calls take priority over non-emergency calls. There may be times when the patrol officers are extremely busy with priority calls.
Administration – Our administrative office is open Monday through Friday from 9 AM to 5 PM.
General Email: firstname.lastname@example.org
How to Obtain a Report
Our administrative office is open Monday through Friday from 9 AM to 5 PM. Reports take 3 to 4 business days from the date of the incident to process. We do not simply take reports; we do everything we can to see to their accuracy. Therefore, the filing of a report is not a quick process.
Kentucky is a “uniform” reporting state which means all agencies are required by law to use the same forms and processes. Traffic accident reports are entered into our computers and sent directly to the Kentucky State Police Records Section for audit and approval.
To obtain a copy of your accident report, simply go to www.buycrash.com and enter the information listed below. There will be a $10.00 charge. You will be able to view, download and print your report directly from the website. The information: Date, Badge Number, Last Name, Local Code and Agency ORI should have been given to you at the time of the accident.
If you have a problem with the internet transaction, you can select the “Contact Us” icon on the web-site and complete the questionnaire or contact the customer service line at phone number 317-215-8300. There will be a small delay from the time of the accident until the report is available on-line.
Reports that our department did not handle cannot be retrieved by our agency ORI number. We hope this process will be of assistance to you for more convenience and timeliness.
Per KRS 189.635: To obtain a copy of a vehicle accident report, you must be a party to the accident, the parent or guardian of a minor who is party to the accident, insurers of any party who is the subject of the report, or an attorney of the parties.
Crime Reports And Other Incident Reports
Officers file “Uniform Offense Reports” on all criminal activity such as burglary, theft, criminal mischief, etc. All reports must be entered into the computer and approved by a supervisor prior to release. Again this process may take 3 to 4 working days.
Incident reports and dispatch runs are also available to the public, however, if record clerks are back logged there may be an additional delay. We must prioritize our records entry so as to accommodate people who have extenuating issues pending.
Kentucky Open Records
We make every attempt to comply with citizen requests for open records information. An “Open Records Request Form” is available by fax, however, the records must be picked up in person. The form must be completed before we will release any record to individuals who are not involved in the initial reporting process.